FREQUENTLY ASKED QUESTIONS
Click questions to view answers.
How often do I need to replace my mattress?
You should replace your mattress when you notice that normal upkeep has left the mattress in unsatisfactory or unstable condition. You should also consider replacing your mattress when your level of comfort decreases due to mattress use.
What do I need to consider when shopping for a mattress?
When shopping for a mattress, you want to include the size, comfort level, height of bedding from the floor, warranty, manufacturer’s reputation, and your budget allowance in the purchasing process.
Should I replace my box spring or foundation when I buy a new mattress?
Yes. In most instances, the warranty will be voided if not purchased as a set.
How do I determine what mattress size I need?
A choice of mattress size is a personal preference based on the size of the individual as well as consideration of the size of the room in which the mattress will be placed.
How do I choose the right mattress?
Personal preferences such as softness, firmness, components used, i.e., springs vs. foam, etc., and size all influence your selection of the mattress that’s "just right."
Is a firm mattress better than a soft pillow-top mattress?
Neither mattress is “better” than the other. This choice depends upon personal preference. Certain foam mattresses are more comfortable for individuals with back problems; however, an innerspring mattress generally has a longer life span.
What kind of mattress is best for a child or senior adult?
When buying a mattress for a child or senior adult, you should consider the height of the mattress from the floor and the desired length of time the mattress will be used, i.e., beginner's bed, etc.
What kinds of mattresses does Riverside Mattress Company offer?
We are the economical alternative to the national brands. We sell low- to high-end mattresses. (Please refer to the individual mattress types and descriptions on our website.)
How do your mattresses compare with national brands?
Our bedding is very comparable to the national brands but less expensive since we do not do national advertising. And most of our mattresses are two-sided, giving you twice the longevity.
I need a custom mattress for my boat. Can you help?
Yes! We manufacture custom boat mattresses. Please contact us for more information.
Do all Riverside Mattress Company mattresses have the 10-year two-sided warranty? If I have a problem, whom do I contact?
Generally, yes. Please see your local retailer for warranty information.
Where can I find Riverside Mattress Company mattresses?
Please click on the "Find a retailer near you" on our home page to locate retailers in your area.
What do I do with my old mattress?
Please consult the retailer from whom you are making a new mattress purchase for a possible pick-up program.
How long should my new mattress set last?
Please consult your local retailer for warranty information.
How can I extend the life of my mattress?
We pack each of our mattresses with enclosures detailing helpful care information.
How should I clean my mattress?
For optimal cleanliness, we recommend a mattress pad for your mattress.
Do you manufacture Bunkie mattresses for bunk beds?
Yes! Please contact us for more information.